Additionally, Virgin Games Casino is associated with the respected GambleAware, meaning you are in good hands while playing in this online casino. As one of the biggest companies in the United Kingdom, Virgin Games naturally has enterprise-level security standards.
Most importantly this casino uses SSL encryption every time you submit sensitive information. The security measures include your personal information, bank information, debit card numbers, and passwords. This technology obscures all your private information and prevents any unauthorised people from accessing it.
All the games you find on the website of Virgin Games have undergone third-party auditing to prove fairness. The UK Gambling Commission and the Gibraltar licenses show that randomness testing happens regularly according to the requirements of the licensing authorities. Before registering as a member of the Virgin Games or using their website, you should first read their terms and conditions.
You can easily access these requirements on their site and by using the website indicates your acceptance of the set-out terms and conditions. Some of the terms that stand out are the Virgin Games Bonus terms. Virgin Games strives to ensure their terms and conditions are accurate and current.
However, they accept no responsibility for any errors or inaccuracies. If you want to contact the Virgin Games Casino, you can reach them by calling The number is a United Kingdom number listed for your expediency, and you will get a response to your query in seconds. The security of your betting account is something Virgin Games takes seriously. As a result, you will find two steps to log in to the casino and access all your details.
In the first step, you must input your username and password. You should keep your password private, and the casino does not keep a record of passwords for your security.
In case you forget your password, contact the support team, and they will help you reset it. In the second step, you should enter the last four numbers of your social security and your address zip code as well. If the zip code on your gaming account is incorrect or out of date, you must update this information for you to log in to your account.
To resolve this, contact the support team via live chat service for assistance. If you want to close your Virgin Games account, you only need to contact the customer service team. You can reach them using the live chat facility accessible on the website or by emailing [email protected] To help the casino improve their services, they recommend giving the reasons as to why you want to terminate your account, and if there are features of the website, you would like to see enhanced.
Once you set a Cool Off, you cannot end it prematurely. Virgin Games is different than many other online casinos. First, being restricted in several markets makes it difficult to get accessed by some online players. The best part about this online casino is that the website is reliable and the brand is popular.
There are also incredibly attractive offers to assist the players and free bets to make the games more interesting. Virgin Games is licensed and regulated by the UK Gambling Commission and the Government of Gibraltar, so you can play at this casino with confidence that your financial transactions and personal information are entirely secure and all the games offered are reliable and fair.
You can rest assured that with the support of Gamesys behind it, Virgin Games Casino is completely safe and trustworthy. When Virgin Games changed hands to Gamesys, a leading online gaming provider, the original software got replaced.
You will notice that that Virgin Games Casino is not downloadable. However, it is available as a no-download instant play casino. Those casinos available in both non-downloadable and downloaded versions offer fewer games in the end, with poor quality graphics. Since Virgin Games only offers the non-downloadable version, such comparisons are relatively irrelevant. The number of games provided is not very limited due to the modern client that offers you great graphics instantly on your browser.
Therefore, you are not fixed to your home computer since you lay from any place as long as you can access a Mac computer or PC. Currently, for greater flexibility in your gambling, you can also play the Casino mobile games using your smartphone or tablet.
Virgin Games mobile app is carefully designed with simple features, but it is beneficial. Currently, there is no big and exciting money bonus offer; instead it has decided to offer 30 free spins on Double Bubble, its most popular jackpot game, as a reward for signing up.
You also need to make sure that you opt-in to claim the spins. You have 30 days from signing up and opting in to fulfil the requirements to claim your bonus. All deposits you make into your account are instant, so you can deposit and play within moments of signing up.
All in all, depositing at this casino is quick, reliable and very simple. Withdrawing is equally as impressive, as you can use the same options to withdraw as you can to deposit. Withdrawals are very quick and easy. Virgin Games generally try to process the request within 1 day of receipt. Then, it depends very much on your chosen method.
EWallets tend to be under 24 hours, whereas bank card options can take between 1 to 3 days to process. All in all the banking here was quick, safe and secure. Therefore, it is completely controlled and tightly legislated within the UK and Republic of Ireland. However, anyone living, residing or even holidaying outside of the country cannot access the website. The site is also certified by eCOGRA, which means that its games and Random Number Generator are tested regularly to make sure they are totally fair, not rigged and that any RTP quoted is completely true and honest.
It also acts as an intermediary if there should be any dispute that arises. It will ensure that you are dealt with fairly and within the laws of the land. The site also takes its security very strictly and seriously. As such is has made sure that nay personal data you pass on to the site, alongside any financial and banking data is held in complete security. The site is protected by a firewall and the data is subject to the tightest SSL encryption technology.
Therefore, it is completely inaccessible to third parties. As well as this, the site allows you to set account deposit limits, set time reminders, close your account, take a cool down period from the site and self-exclude. All in all, this site takes its responsibility to you very seriously and as such is a very safe and secure site to play on. You will have to verify your date of birth, address, and payment methods during your registration process.
Documents required for verification include the ID and a scan of your payment option. For deposit options, you will receive your cash into your account is an instant. You can cancel a withdrawal if it is not yet processed or completed. Your money will be returned back to the Virgin Games account. There are only two currencies allowed at Virgin Games Casino.
All the Virgin Games Payment Options accept international money transfers. Players will be able to receive their winnings from all the allowed countries. You can also reach them out by sending them an e-mail to the customer support. Simply choose the means that suit you best. In these Terms and Conditions, where we use capitalised words they will have the meanings set out below:.
Such events may include but are not limited to an act of God, an outbreak of hostilities, riot, civil disturbance, acts of terrorism, the act of any government or authority including, but not limited to, any refusal or revocation of any licence or consent , fire, explosion, flood, theft, malicious damage, strike, lock-out, or industrial action of any kind.
Gambling Law means either: a if you are in the UK, the Gambling Act as amended from time to time and related licence conditions and codes of practice; or b if you are outside the UK, the Gibraltar Gambling Act as amended from time to time and related licence conditions and codes of practice, as applicable. Group Website means any website other than the Website operated and controlled by or on behalf of the Gamesys Group and any mobile or device specific version and any related applications of such website.
Intellectual Property Rights means all intellectual property rights, including, but not limited to: copyright, patents, trade marks, design rights, moral rights, domain names, and confidential information and any similar rights whether registered or unregistered. Member means a user of the Website who successfully registers and holds an account on the Website.
Progressive Jackpot means a jackpot for a Game where the payout total is incrementally increased every time such Game is played for real money unless and until such jackpot is paid out. Regulators means either: a the Gambling Commission of Great Britain, who is appointed under the provisions of the Gambling Act or any relevant subsequent legislation ; or b the Gibraltar Gambling Commissioner, who is appointed under the provisions of Gibraltar Gambling Act or any relevant subsequent legislation , as applicable.
Each Regulator is granted powers under the applicable Gambling Law to ensure that their licensees conduct their operations in accordance with their licences. Website means the website operated and controlled by or on behalf of us and located at the principle URL www. We may ask for additional information to confirm your age at any time;. Further details can be found here ;. In performing these checks, the credit reference agencies may keep a record of your information. A credit check is not performed and your credit rating will be unaffected.
These checks enable your account to be opened, reduce the need to obtain age and identification documents and assist us with our age and identity verification licensing obligations and our crime and fraud prevention policies. If we cannot satisfactorily complete our age and identity verification process, we may ask you to provide personal identification documents to further confirm and validate your age and identity. Such documents may include but may not be limited to : a passport or driving licence, a current utility bill or a bank or card statement.
We may suspend your Member account until you have satisfactorily completed these checks. If age and identity verification cannot be completed upon applying to register a Member account, your Member account will not be opened until you have been verified. The Website and all of the content thereon including all marketing materials is intended only for persons aged over 18 years of age.
If at any time you are found by us to be under 18 years of age, you will have your Member account suspended, your deposits will be refunded and any winnings will be null and void or may be paid to the appropriate Regulator. No claim may be made against us in these circumstances. You cannot use the full functionality of your account including, but not limited to, processing any withdrawals until you have confirmed your email address by clicking on the link in your registration confirmation email.
If you have provided an incorrect email address, you can update your details in the My Account section of the Website. We may suspend transactions on your account until such verification checks are passed. We accept no responsibility for any currency exchange conversions, charges or fees levied by your card issuer, bank or financial institution. These limits may vary depending on the payment method used. Full details can be found in our FAQs. If we, on reasonable evidence, identify you as playing illegally, we will declare any Wager and winnings made or received whilst playing illegally, as void.
Interest will not be payable on monies held in your accounts as these are merely advance payments for intended wagering. If we are notified of, or become aware of, any suspected or fraudulent payment including, but not limited to, use of any stolen payment cards or any other fraudulent activity including, but not limited to, any chargeback or other reversal of a payment , we may suspend or close your account, reverse any withdrawal made and recover any winnings.
Upon verification being completed, we will process the payment of the withheld amount to you. All withdrawals are also subject to maximum limits per transaction, and such limits may vary depending on the payment method used. These maximum limits only apply per transaction, and we do not impose any restriction on the maximum amount that you may withdraw in any one time period.
For security reasons, Members making withdrawals may have to provide some additional information to ensure stringent safeguards are maintained see sections 4. We are not responsible for any delays in processing your withdrawal requests if you do not receive or respond to our requests for information. Once your withdrawal has been approved, we are not responsible for any third party financial clearing process that delays your payment being received.
We cannot repay payments made by us to another account due to incorrect account details provided by you. If a payment is unsuccessful and returned to us by our bank payment processor, we will investigate such payment, notify you and request corrected bank account details. Such unsuccessful payments will only be credited to your corrected account details once we have been notified by our bank payment processor that the payment has been successfully retrieved.
We safeguard all Member account balances including, but not limited to, winnings in a separate bank account a client account that is independent from all of our corporate and operating accounts. Consequently, in the event of our insolvency, while protection of your funds is not absolutely guaranteed, you would be entitled to claim monies from this account. Malfunctions include but are not limited to :.
This means that your Wager will not count and any Erroneous Winnings will not be payable to you. This will be the case whether the Erroneous Winnings are credited to your account or not. If necessary in connection with the management and operation of your Member account, we may contact you by email, telephone, text message or letter via the contact details you provide to us.
You should change your password on a regular basis. Where correct security information is provided, we are entitled to assume that all payment and gaming transactions made through your Member account are made by you.
You agree to notify us immediately if you become aware or suspect any unauthorised use of your username or password. All transactions where your username and password have been entered correctly by a third party will be regarded as valid, whether or not authorised by you, except where our negligence or deliberate act has resulted in such party obtaining your username and password.
You must monitor your Member account to prevent its use by another person. We will take reasonable steps to notify you in advance of any such closure, other than where you have seriously breached these Terms and Conditions in which case such closure may take effect without notice. If we close your Member account we will refund you your entire withdrawable account balance other than where stated otherwise in section 5. Such closure will occur within seven 7 calendar days after our receipt of your request and we will confirm the closure of your Member account by email.
You remain responsible for any activity on your Member account between your request and the closure of your Member account by us. Subject to our rights to withhold payments as set out in section 5, on closure of your account your outstanding funds, as recorded on our systems less any active rewards will be transferred to your payment card, bank account or returned by another payment method used by us and you.
We cannot reinstate these if the Member account is subsequently reopened. We will use reasonable efforts to ensure that you are removed from our marketing lists within two 2 days of your Member account being closed.
We will review all requests to re-open a closed Member account. Member accounts closed as part of our self-exclusion or cool off policy cannot be re-opened for any reason until the self-exclusion or cool off time period has expired see section 10 below. For further information, see here ; or.
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